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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J H

J H

October 12, 2024

5  out of  5
rating by J H
"Jennifer Wilcox and her group were absolutely wonderful to work with. I was able to change my homeowners and auto from AAA to Statefarm with ease and better prices. Would highly recommend give them a chance to compare your policies."
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Drew

August 19, 2024

5  out of  5
rating by Drew
"Jenn Wilcox Agency is top notch Agency, they truly care about their Client, I work with D'Lynn, and she is also upbeat and always goes the extra mile to help in addition always follows up to ensure I am taken care of, which is a rarity nowadays. They are also local and really give back to the Lake Highlands community. By far the best in the area."
We responded:
"Thank you Drew! It's our pleasure to help you! Come get a chip clip anytime!"
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Matt Vietti

August 19, 2024

5  out of  5
rating by Matt Vietti
"Jennifer, Christina and her entire team were absolutely amazing to work with! They were always very quick to respond to any questions I had, were extremely professional and kind. Lake Highlands is truly lucky to have them."
We responded:
"Matt, We are so excited to be your insurance agency! Thank you for your trust and support. Go Wildcats! "
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KPaul Cox

August 17, 2024

5  out of  5
rating by KPaul Cox
"Jennifer has been our agent for a long long time for a single but important reason. She is attentive to our situation & needs without over selling.."
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Penny Forte

August 15, 2024

5  out of  5
rating by Penny Forte
"Jennifer Wilcox and her group were absolutely wonderful to work with. I was able to change my homeowners and auto with ease and better prices. Would highly recommend give them a chance to compare your policies ."
We responded:
"Mrs. Penny, We are thrilled to help you! Thank you for trusting us. We look forward to serving you for many many years. Jennifer "
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Miguel Ochoa

April 17, 2024

5  out of  5
rating by Miguel Ochoa
"Las personas aqui son muy amables. Los attendien muy rapido y nos ayudan a los clientes para estar bien. Muchas por todo Rhonda y su ayuda!!!!!"
We responded:
"Muchas gracias Miguel!!!"
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Mark Smith

March 4, 2024

5  out of  5
rating by Mark Smith
"Christina is incredibly helpful, extremely knowledgeable and professional...this goes for Jennifer as well. Absolutely won't find better people to serve your insurance needs. They are an absolute delight to work with and very responsive to your needs. Would highly recommend Jennifer and the entire staff...and yes even with costs going rather crazy, they do everything possible to keep the costs competitive...simply the Best!"
We responded:
"Thank you Mark! This means so much coming from a long-time customer like yourself. We appreciate your continued support and confidence in our office. And, yes, Christina is incredibly helpful! "
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Daniel Moran

January 25, 2024

5  out of  5
rating by Daniel Moran
"I’ve been with Christina Hargrove at Jennifer Wilcox State Farm for 7 years. They’ve been great. There’s value in having a personal representative you can call for quick questions. Highly recommend."
We responded:
"Daniel, We appreciate your business! Thank you for the opportunity to serve you for all these years. "
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Teresa Pella

January 24, 2024

5  out of  5
rating by Teresa Pella
"Christina is incredibly helpful, competent and efficient! Her service goes above and beyond and makes dealing with insurance matters a breeze. Would highly recommend her."
We responded:
"Thank you for taking the time to give Christina these wonderful compliments! She is extremely knowledgeable and professional and a wonderful resource to our customers. We both appreciate you so much! "
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Ashley Jones

November 18, 2023

5  out of  5
rating by Ashley Jones
"Jennifer is the best!"
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Jeffrey Platt

November 18, 2023

5  out of  5
rating by Jeffrey Platt
"The entire office staff is amazing. Used them for house and auto for years in multiple houses. Have never had anything but positive support. She’s always present at community events. 100% recommend."
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Tere Hancock

November 18, 2023

5  out of  5
rating by Tere Hancock
"Beautiful day! Great time, great company! Thanks so much!"
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Joshua Gamble

August 17, 2023

5  out of  5
rating by Joshua Gamble
"Super helpful people. I just got my renters policy here they were super fast and got me everything I needed. Rhonda was awesome at the front desk!"
We responded:
"It’s our pleasure Joshua. Thank you for your compliment of Rhonda - she’s amazing and loves helping our customers! "
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Susan Ross Hill

June 11, 2023

5  out of  5
rating by Susan Ross Hill
"Always willing to give me all the time I need. Explains everything beautifully. Prices are fair."
We responded:
"Thank you Susan! Love seeing you around the neighborhood too! "
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Elijah Hernandez

June 11, 2023

5  out of  5
rating by Elijah Hernandez
"Wonderful service."
We responded:
"Thank you for the review Elijah! We appreciate you so much. "
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Marquita hankins

April 25, 2023

5  out of  5
rating by Marquita hankins
"I been with State Farm for over 17 years and I never had a problem. At this location everyone is nice and pleasant."
We responded:
"Marquita, We appreciate your business and loyalty! Thank you for your continued trust! "
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Susan Stevenson

April 5, 2023

5  out of  5
rating by Susan Stevenson
"Have been with them for years. Always extremely responsive and helpful."
We responded:
"We are thankful for you Susan! Thank you for your loyalty! "
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Fidel Turcio

March 29, 2023

5  out of  5
rating by Fidel Turcio
"Tengo aseguranza con Jennifer por mucho tiempo personalmente la recomiendo por ser una persona muy eficiente en su trabajo"
We responded:
"Thank you Fidel! We appreciate you! "
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Katy Hancock

January 11, 2023

5  out of  5
rating by Katy Hancock
"We were shocked by how much our Allstate policy increased when we added our teenage son. Thankfully, Jennifer Wilcox's team was able to provide better coverage at a lower cost. Suzanne Berger was wonderful to work with."
We responded:
"Thank you Katy! Suzanne and I are so happy that we were able to help you! Thank you for the opportunity to protect your family! "
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Neaz Arefin

December 16, 2022

5  out of  5
rating by Neaz Arefin
"I was looking for better rates and this was the first place I called. Had intention of cross shopping with a few other providers before finalizing. But the service/communications and rates were so good that I saved my time and signed up. In the following days our mortgage service providers were also changing and this team was prompt in communicating and providing documentation. Great experience so far."
We responded:
"Neaz, Thanks so much for the rave review! Suzanne is excited to have had the opportunity to help you with your insurance policies. It's a great day at JWSF when we provide great coverage at a competitive price! Thank you for your business! Sincerely, Jennifer Wilcox"
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Amy Preiss

October 11, 2022

5  out of  5
rating by Amy Preiss
"I have been a long time customer of Jennifer Wilcox‘s office. I have received outstanding service from the insurance professionals in the office who not only know insurance but who care for their customers. Today I participated in a thorough review of my auto and homeowners policies with Christina who gave me expert consultative advice. She taught me things about insurance and my own protection that I never knew and I’m walking out of the office feeling much safer than I did when I walked in."
We responded:
"Amy, We have appreciated having you as a customer from the beginning! Thank you for taking the time to complete an insurance review with Christina so we can make sure your policies are customized to your current needs. Our goal is to properly protect our customers and you have allowed us that opportunity. Thank you for your trust!"
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Elisser Pena

November 12, 2021

5  out of  5
rating by Elisser Pena
"Very profesional attention to detail. Well trained and experienced qualify staff. I am so happy with the quick responses to my questions. Documentation and advice available to me in minutes. Thank you very much Christina for always being available to my requests. I higly recomend this insurance. Thanks again."
We responded:
"We appreciate your thoughtful review, Elisser! Our team works very hard to provide fast and efficient customer service. Thank you for your business and for the opportunity to be your insurance agency!"
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Judi Mairs

March 26, 2021

5  out of  5
rating by Judi Mairs
"We had some minor problem with a auto claim, but when Jennifer Wilcox’s office was advised the claim was settled to our complete satisfaction in just a few days. We have been with their office for 30+ years, and love the great service and friendly people. TM"
We responded:
"Tom and Judi, I'm so glad to hear that we were able to resolve your claim concerns! We are always here to help. Thank you for being a long time, loyal customer. We appreciate the opportunity to serve you! Sincerely, Jennifer"
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Debra Sampson

January 29, 2021

5  out of  5
rating by Debra Sampson
"Everyone is always so nice and courteous. Christina is very smart and gives very good advise. My family and I have always received quality service from Jennifer and her staff. Keep up the good work."
We responded:
"Debra, Thank you for being a long time, loyal customer and for accepting our advise! Christina is a wonderful resource with her background in claims. We appreciate you!"
Profile photo of Jose Becerra

Jose Becerra

January 20, 2021

5  out of  5
rating by Jose Becerra
"Everyone in the office is very friendly, especially Rosemary at the front desk. She is always very friendly is very helpful. Any question/concern I have, she addresses it immediately :)"
We responded:
"Jose, Thank you for your kind review of Rosmery! It's our pleasure to serve as your insurance agency. Sincerely, Jennifer"