State Farm® Insurance Agent Jennifer Wilcox
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Twanda Davis
February 6, 2026
"Rhonda is amazing! Her Customer Service is always above and beyond my expectations. Jennifer Wilcox and her team are like family. I can't express my gratitude enough! Kudos from my entire family!"
"Twanda, Thank you for your trust and confidence in us. We appreciate you so much! You are an important part of our State Farm Family! "
Joe Martin
February 3, 2026
"Jennifer and her team have taken great care of me for years. Christina was a tremendous help recently getting my auto, home, and umbrella policies right sized. She was patient, answered all my questions, and ran several scenarios so I could understand the costs. They are always easy to reach and quick to respond when I have questions about my coverages or a pending claim."
"Thank you for the compliments, Joe! I agree, Christina IS tremendous! Being easy to reach and quick to respond is a top priority of ours. We appreciate your business over all these years! "
Lyndsie Smeltzer
January 30, 2026
"I have been with Jennifer Wilcox - State Farm for over 7 years and we have multiple policies with them. Christina is always very helpful and great at explaining different policies and recommendations based on what you are looking for. She brings in real life experiences in her own life to help you figure out what you need. We also unfortunately had to file a claim from a hail storm and didn't know where to start. We called and left a voicemail within a hour Jennifer called us back and helped us get started with what they could and walked us through what to watch out for to get a trustworthy contractor for repairs. The claims team was very easy to work with which made the process smooth. Only room for improvement has nothing to do with this specific team but State Farm needs to better explain how the Drive Safe and Save discount is calculated. It is always a surprise on what the savings will be and each renewal they seem to be getting worse and worse with no one knowing how they are calculated."
"Lyndsie, Thank you so much for the 5 star review! Christina enjoys being your account manager and the opportunity to help you. She will send you some information on Drive Safe and Save that may help. We appreciate you! "
America Adames
January 23, 2026
"I’ve been with this branch for so many years and never once have they let me down. Rhonda is the absolute best. She’s always very helpful and never hesitates to explain anything when I don’t understand. I truly don’t think I’ll be switching from here anytime soon!"
"America, Thank you for the amazing review! Rhonda IS the absolute best! We both appreciate you so much. We are here for you anytime. "
Doug Moon
January 23, 2026
"I have had Jennifer Wilcox as my State Farm insurance agent for many years. She is the go to agent in Lake Highlands and the surrounding areas in DFW. Her and her staff is always ready to help with anything you may need when it comes to your policy and how to better protect you and your family. Christina Hargrove has been my go to contact for a long time. She is always looking for the best way for my family have to affordable coverage through State Farm. I can't recommend them enough. Please look them up and see what they can do for you."
"Thank you, Doug! We have enjoyed helping your family over all these years. We appreciate your business! Also, thank you for helping so many of our customers with their roofing needs. "
Barron Morris
December 30, 2025
"Been working with Jennifer for 4+ years now, she's an awesome person with professional and knowledgable staff. And most importantly, they have amazing rates for car insurance and homeowners. From time to time, I like to shop around just incase, and Statefarm always gives you the best bang-for-your-buck by far."
"Thank you Barron! We are so thankful for the opportunity to work with you and your family! Stop by anytime - it's always great to chat with you! "
Annette Cox
December 19, 2025
"The team is top notch! Very responsive and helpful. I would highly recommend Jennifer Wilcox State Farm."
"Our 100th Google Review! Thank you, Annette!"
Bella Lueckemeyer
December 19, 2025
"Working with Jennifer Wilcox’s team was the most seamless insurance experience I’ve had. Suzanne was so patient with me. I was so impressive with the customer service…and the rates truly are unbeatable."
"Thank you Bella! We are so happy to be your insurance agency. Suzanne is a wonderful account manager and very patient and kind. We appreciate you very much! "
Freddie TF
December 17, 2025
"Jennifer and her team are great. I can always get someone on the phone or shoot them a text with questions. Really impressed with everyone in the office! Thanks team!"
"Thank you for the wonderful review, Freddie! We are here for you when you need us! Thank you for your business! "
Laura
December 17, 2025
"The personalized and friendly service is like nothing I have experienced before! Great rates and amazing customer service! Christina always helps works with me with any of my needs!"
"Laura, Thank you for the kind words! Christina is an amazing account manager and loves working with you! We appreciate your trust and confidence. "
Will Irby
December 17, 2025
"Great customer service making the insurance process so easy. 10/10 recommend this team"
"Thank you Will! Thank you for allowing us to help you with your insurance! "
Reginald Terrell
December 17, 2025
"They’re very trustworthy and reliable."
"Trustworthy and reliable - I can't think of two better ways to be! Thank you for the great review Reginald! "
Stacy Smith
December 16, 2025
"Christina went above and beyond and was quick to help me with what i needed…..top notch!"
"Thank you Stacy! We aim to provide the best service possible and being top notch is our priority! We appreciate your business and your review. "
Nancy Kilcrease
December 5, 2025
"Having worked as a claims professional for many years, I have some insight into the insurance industry. Jennifer and her team are caring, professional, and extremely knowledgeable. I would not hesitate to recommend Jennifer Wilcox - State Farm to anyone. Top notch service at a reasonable rate!"
"Thank you for the wonderful review, Nancy! We appreciate the opportunity to be your agency and provide with you with solid insurance advice. We look forward to helping you for many years to come! "
Wawys
December 5, 2025
"Easy and great service always a pleasure working with them"
"We appreciate the 5 star review! It's our pleasure to be your insurance agency. Thank you for your business! "
Violeta Simental
December 5, 2025
"Jennifer and Rhonda are amazing I have been a client for over 19 years and they treat you like family !!!"
"This is the best compliment, Violeta! We love that you feel like family and we appreciate your trust and loyalty for all these years! See you soon! "
Benny B
December 4, 2025
"I had been with a previous auto and homeowner’s instance company for many many years, but I started noticing my premlums slowly creeping up over the years. After paying a hefty premium one month, I decided to look elsewhere for help. I love supporting local small businesses and Jenifer Wilcox’s name was the first that popped up around me. After a few email exchanges discussing my previous policies and comparing premiums, she saved me a lot on my premiums. And my new plan is equivalent to my old plan so that made me super happy. Do yourself a favor and reach out to Jennifer and her team and they will take care of you!"
"Benny, Thank you so much for supporting my small business - backed by the gusto of the greatest insurance company in America! We are so glad that you chose my agency to reduce your premiums and give you great coverage at the same time! We appreciate your business! "
Patti Shipp
November 21, 2025
"Anytime I have had an issue or needed help with my policy everyone has always been extremely helpful and supportive!!"
"Thank you Patti! Being helpful is our top priority! We are so happy to be your insurance agency! We appreciate your business. "
Amy Daniels
November 20, 2025
"Working with Suzanne and Jennifer has completely changed how I feel about insurance in the best way possible! They were patient, incredibly knowledgeable, and went above and beyond to make sure my homeowners policy was accurate down to the details of my home (which no other agent has ever taken the time to do). They explained everything clearly, helped me pick the right coverages, and made what can normally be a stressful process feel easy and actually enjoyable. I’m amazed at how much better my coverage is now, and how much I’m saving with both home and auto bundled. I can’t recommend them enough. Truly outstanding people to work with!"
"Amy, Suzanne and I enjoyed helping you with your home and auto insurance! Thank you for allowing us to guide you through the process. We appreciate your trust and interest in understanding your options. Thank you for your business! Sincerely, Jennifer "
Handy fellas Repairs
November 17, 2025
"Rhonda took the time to compare my auto policies and provided amazing advice. I was able to save half on what I was paying. I was skeptical because I find it hard to believe any sales person, but she made it clear as day that I would save and boy oh boy what a blessing that was. Thank you, Rhonda! So much."
"I'm so happy that Rhonda was able to help you! Our goal is to provide excellent coverage at a fair price and provide the best customer service possible. Thank you for your business! "
Jose Alberto Ramirez
November 14, 2025
"Rhonda who has been my agent for almost two years has been transparent and honest which is very important for me. The service has been spectacular and her team also superb with any inquiries that I need to have resolved. Definitely recommend for any insurance related needs. Rhonda also speaks Spanish which gives me peace to be able to about any issue. Rhonda ha sido mi agente por casi dos años y has sido muy transparente y honesta que es muy importante para mí. El servicio es espectacular y aparte su equipo son excelentes con cualquier duda que necesito resuelto. Definitivamente les recomiendo por cualquier asunto relacionado a seguros. Aparte Rhonda habla español que eso me da tranquilidad poder hablar sobre cualquier tema."
"Gracias Jose! Rhonda is such a wonderful person and helpful agent. I'm so glad that you've had a good experience and we sincerely appreciate you taking the time to give Rhonda a 5 star review! "
Donna Garrett
November 14, 2025
"Have had my insurance needs for vehicle and renters insurance with Jennifer Wilcox-State Farm for many years. They are always willing to answer any of my questions or suggest changes I might be interested in concerning my policies. In my book they are the best insurance business around this area."
"Donna, Thank you for the rave review! "Best insurance business around this area" is exactly what we aim to be! It's our pleasure to be your agency and help you through any questions or changes. We appreciate you very much! "
Valeria Trejo
November 14, 2025
"I just want to take the time to really talk about how amazing Jennifer and her team are! They took the time to really look at my previous policy and find a way to help me have better coverage at a lower monthly rate! They laid out three options for me to pick out of! And have helped me save $157/month! I can’t thank them enough! I recommend them to anyone and all!"
"I'm so happy that we were able to provide you with great coverage and save you money at the same time - two for two! We appreciate the opportunity to help you, Valeria! Thank you for taking the time to complete a review for JWSF! "
Juliet Jones-Moss
November 13, 2025
"Jennifer Wilcox State Farm Insurance always helps me get the coverage I need for the lowest rate possible. Not easy with insurance rates these days. The ladies here are knowledgeable and make it all very easy. They are the best."
"Thank you for the kind words, Juliet! My team works hard to help our customers get the right coverage at the best rate possible. We sincerely appreciate your trust and loyalty!"
Deronda Smith
November 12, 2025
"I've been with this same State Farm Agency since 1987!! I have had all my insurance needs met over the decades and would highly recommend them to you or anyone you know looking for a great team to cover all your insurance needs!!"
"Deronda, What a pleasure it has been to serve you for all these years! Thank you so much for your loyalty to our agency. Our team is thankful for customers like you who trust us with their insurance needs! "